KOFFEE KULT PRIVACY STATEMENT

Last Updated: July 21, 2026

At Koffee Kult, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Statement explains our practices and your rights regarding your personal data.

SECTION 1 - INFORMATION WE COLLECT

Information You Provide to Us

When you make a purchase, create an account, or interact with our services, we collect personal information you provide, including:

Name, email address, and contact information
Mobile phone number (used for order updates and, with your consent, text message marketing)
Billing and shipping addresses
Payment information (processed securely through our payment processors)
Account preferences and communication settings
Customer service inquiries and feedback

Information We Collect Automatically

When you visit our website, we automatically collect certain information, including:

IP address, browser type, and device information
Website usage data, pages visited, and time spent on our site
Referral sources and search terms used to find our website
Location data (general geographic location based on IP address)

Email Marketing

With your explicit consent, we may send you promotional emails about our products, special offers, and company updates. You can unsubscribe at any time using the link provided in our emails.

SMS / Text Message Marketing

With your explicit consent, we may send you promotional text messages about our products, offers, and updates. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. Providing your number for marketing texts is never a condition of purchase.

SECTION 2 - HOW WE USE YOUR INFORMATION

We use your personal information to:

Process and fulfill your orders
Provide customer support and respond to inquiries
Send transactional communications (order confirmations, shipping updates)
Send text message (SMS) communications, including order-related updates and, with your consent, marketing messages
Improve our website, products, and services
Send marketing communications (with your consent)
Comply with legal obligations and prevent fraud
Analyze website usage and customer preferences

SECTION 3 - CONSENT AND YOUR CHOICES

How We Obtain Consent

Implied Consent: When you provide information to complete a transaction, we have implied consent to use that information for that specific purpose
Express Consent: For marketing communications and non-essential purposes, we will ask for your explicit permission. This includes your separate, explicit opt-in before we send any marketing text messages.

Your Rights and Choices

You have the right to:

Access your personal information we hold
Request corrections to inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications, including email (via the unsubscribe link) and SMS (by replying STOP)
Object to certain uses of your information
Request data portability

How to Exercise Your Rights

To exercise any of these rights or withdraw consent, contact us at:

Email: info@koffeekult.com
Phone: (954) 962-2353
Mail: Koffee Kult, 311 S 21st Ave, Hollywood, FL 33020

SECTION 4 - SMS / TEXT MESSAGE COMMUNICATIONS

When you provide your mobile phone number and opt in, we may send you text (SMS) messages. This section explains how our text messaging program works and how we handle the information involved.

Types of messages. With your consent, we send recurring automated marketing text messages (such as promotions, product launches, and cart reminders). We may also send transactional or informational texts related to your orders, such as order confirmations and shipping updates.

Consent is not a condition of purchase. You are never required to agree to receive marketing text messages in order to buy from us. You may opt in at checkout, through a sign-up form, or by texting a keyword to us, and you confirm you are the account holder for the number provided (or have their permission) and are at least 18 years old.

Message frequency and cost. Message frequency varies. Message and data rates may apply according to your mobile carrier's plan; we do not charge you for the messages themselves.

Opting out. You can cancel marketing texts at any time by replying STOP to any message you receive from us. You will receive a single confirmation message and then no further marketing texts unless you opt back in. For help, reply HELP or contact us at info@koffeekult.com or (954) 962-2353.

How we use and protect this information. Phone numbers and consent records collected for text messaging are used only to operate the messaging program described here and are handled in accordance with this Privacy Policy. Delivery is subject to your carrier and is not guaranteed; carriers are not liable for delayed or undelivered messages.

For the full terms governing our text program, see our Mobile Terms of Service.

SECTION 5 - INFORMATION SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business, including:

Payment processors (for secure transaction processing)
Shipping and logistics partners (for order fulfillment)
Email marketing platforms (for communications)
SMS / text messaging platforms (for sending text communications)
Website analytics providers (for site improvement)
Customer service platforms

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Mobile Information Sharing

No mobile information — including phone numbers collected for text messaging and your opt-in consent — will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. We may share this information only with the service providers (such as our SMS platform provider) that help us operate the messaging program, and those providers are contractually prohibited from using it for any other purpose. Text messaging originator opt-in data and consent are never shared with any third parties for marketing.

Legal Requirements

We may disclose your information if required by law, legal process, or to:

Comply with valid legal requests
Protect our rights and property
Prevent fraud or security issues
Respond to emergencies involving personal safety

SECTION 6 - DATA SECURITY AND STORAGE

Security Measures

We implement industry-standard security measures to protect your information, including:

SSL/TLS encryption for data transmission
PCI-DSS compliance for payment processing
Access controls limiting who can view your information
Regular security assessments and updates
Secure data centers with physical and digital safeguards

Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes for which it was collected
Comply with legal obligations
Resolve disputes and enforce agreements

Payment information is securely processed and not stored on our servers after transaction completion.

SECTION 7 - SHOPIFY PLATFORM

Our online store is hosted on Shopify Inc., which provides our e-commerce platform. Key points about Shopify:

Your data is stored on Shopify's secure servers
Payment processing is handled through Shopify's PCI-DSS compliant systems
Credit card information is encrypted and processed securely
Transaction data is deleted after processing completion

For more information, review:

SECTION 8 - COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your browsing experience and analyze website usage.

Types of Cookies We Use:

Essential Cookies (Required for website functionality):

_session_id: Maintains your session information
_secure_session_id: Secure session identifier
cart: Stores shopping cart contents

Analytics Cookies (Help us improve our website):

_shopify_visit: Tracks visit information for 30 minutes
_shopify_uniq: Counts unique visits (expires daily)
storefront_digest: Manages password-protected areas

Cookie Management

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.

SECTION 9 - THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

When you leave our website, you are no longer governed by this Privacy Policy.

SECTION 10 - INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place to protect your information during such transfers.

SECTION 11 - CHILDREN'S PRIVACY

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are under 18, please do not provide any personal information without parental consent.

SECTION 12 - CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information we collect and how it's used
Right to delete your personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us using the information provided in Section 3.

SECTION 13 - CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

Post the updated policy on our website
Update the "Last Updated" date at the top of this policy
Notify you of material changes via email or prominent website notice
Provide at least 30 days' notice for significant changes

We encourage you to review this policy regularly to stay informed about how we protect your information.

SECTION 14 - CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Privacy Compliance Officer

Email: info@koffeekult.com
Phone: (954) 962-2353
Mail: Koffee Kult, [Re: Privacy Compliance Officer], 311 S 21st Ave, Hollywood, FL 33020

We are committed to addressing your privacy concerns promptly and transparently.

This Privacy Policy is effective as of July 21, 2026, and applies to all information collected by Koffee Kult through our website and related services.